• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Germany Jobs Expertini

Working Student - Technical Support Specialist (m/f/d) Job Opening In Hamburg – Now Hiring 1KOMMA5˚


Job description

1KOMMA5°


Want to build your tech career and help accelerate the energy transition?

The Branch Success Team is the operational heart of 1KOMMA5°, connecting our cutting-edge technology with our frontline installation teams.

We are looking for a motivated and curious Working Student - Technical Support Specialist to join our mission in Berlin, Munich, or Hamburg.

This is a unique opportunity to get real-world experience in a fast-growing scale-up.

You won't be making coffee; you'll be on the front lines, helping to solve real problems and ensuring our internal users can effectively use the Virtual Assembly Line—our proprietary suite of software that powers our field operations.


Become a part of our mission and learn about our Product & Tech


Deine Position


As a key member of our team, you'll get hands-on experience and play a vital role in our daily operations.



  • Become a Tech Detective: Provide 1st and 2nd level support for our core sales and operations tech stack (including proprietary and third-party software).

    We'll teach you how to troubleshoot issues, investigate problems and find the root cause.

  • Learn to Champion the User: You'll learn how to manage support tickets from start to finish.

    We'll show you what it means to take full ownership of a user's problem and collaborate with the team to deliver a great solution.

  • Get Exposure to Product & Engineering: You'll be a bridge to our technical teams, learning how to document recurring issues and user feedback.

    You'll analyze patterns and work closely with our Product & Engineering teams to improve product quality and user experience.

  • Support Our Growth: As you grow with us, you'll assist in key change management processes, helping to test new features and support our branches as we expand across Europe.


Dein Profil


You are a tech-savvy and empathetic problem-solver, eager to learn and make an impact.



  • Your Studies: You are currently enrolled in a Bachelor's or Master's program, ideally in a field like Business Informatics, Computer Science, Business Administration with a tech focus, or a related area.

  • Technical Curiosity: You have a genuine interest in how software works and enjoy figuring out technical problems.

    You're not afraid to dive into new tools and systems.

  • A Problem-Solving Mindset: You approach challenges logically and are motivated to find not just a quick fix, but the right solution.

  • Communication Skills: You have strong communication skills in both German and English (written and verbal, C1/C2).

    You can explain things clearly and patiently.


The following things are a plus, but not required:



  • First experience with CRM systems (like Zoho) or other SaaS tools

  • A basic understanding of how APIs or databases work

  • Previous experience in a customer-facing role


Benefits



  • You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen

  • With your work, you accelerate the energy transition and hence have a direct impact on our climate

  • Work with and learn from other super-smart colleagues

  • You will enjoy direct contact with core decision-makers

  • You will enjoy the best chances of entering full-time in one of Europe’s most thriving Scale-ups

  • You work remotely (Germany-wide), with offices in Hamburg, Berlin or Munich

  • Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass

  • Benefits and discounts are yours with Futurebens



Bei 1KOMMA5° bauen wir Europas führende Energie-Software-Plattform “Heartbeat” und schaffen so ein virtuelles Kraftwerk, das Photovoltaik, Stromspeicher, Wärmepumpen und Ladesäulen der Kunden verknüpft und so die Rentabilität vernetzter Kundenanlagen deutlich erhöht.

Wir bieten Kunden zudem einen One-Stop-Shop für den Kauf und die Installation individueller und intelligenter Energie-Systemlösungen, damit jeder Haushalt schnell und professionell klimaneutral wohnen, heizen und mobil sein kann.

Gleichzeitig arbeiten wir in unserer Technologie-Sparte an der Weiterentwicklung und dem Ausbau der Heartbeat-Software, um Kunden weltweit mit dem Strommarkt zu vernetzen und so immer den günstigsten und saubersten Stromtarif anbieten zu können.


Hast du Lust, die Energierevolution mit uns anzugehen?

Dann bewirb dich jetzt und werde Teil unserer Mission!

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

1Komma5° GmbH hiring Working Student - Technical Support Specialist (m/f/d) Job in Hamburg, Hamburg, Germany
1Komma5° GmbH
Hamburg, Hamburg, Germany
Trimble hiring Working Student Technical Support Job in Ulm, Baden-Württemberg, Germany
Trimble
Ulm, Baden-Württemberg, Germany
Essity hiring Working Student Sustainability Support (d/f/m) Job in Mannheim, Baden-Württemberg, Germany
Essity
Mannheim, Baden-Württemberg, Germany
Schneider Electric hiring Working Student Customer Support (f/m/d) Job in Regensburg, Bavaria, Germany
Schneider Electric
Regensburg, Bavaria, Germany
Essity hiring Working Student Sustainability Support (d/f/m) Job in Witzenhausen, Hesse, Germany
Essity
Witzenhausen, Hesse, Germany
Essity hiring Working Student Sustainability Support (d/f/m) Job in Neuss, North Rhine-Westphalia, Germany
Essity
Neuss, North Rhine-Westphalia, Germany
Essity hiring Working Student Sustainability Support (d/f/m) Job in Neuss, North Rhine-Westphalia, Germany
Essity
Neuss, North Rhine-Westphalia, Germany
Essity hiring Working Student Sustainability Support (d/f/m) Job in Munich, Bavaria, Germany
Essity
Munich, Bavaria, Germany
GLOVIS Europe GmbH hiring Working Student Administrative Support (m/f/d) Job in Eschborn, Hessen, Germany
GLOVIS Europe GmbH
Eschborn, Hessen, Germany
SAP hiring Working Student (f/m/d) - Sales Support Job in Walldorf, Baden-Württemberg, Germany
SAP
Walldorf, Baden-Württemberg, Germany
Scalable Capital hiring Working Student IT-Support (m/f/x) Job in Munich, Bavaria, Germany
Scalable Capital
Munich, Bavaria, Germany
Scalable Capital hiring Working Student IT-Support (m/f/x) Job in Berlin, Berlin, Germany
Scalable Capital
Berlin, Berlin, Germany
Danaher Corporation hiring Service & Support Working Student Job in Munich, , Germany
Danaher Corporation
Munich, , Germany
Danaher Corporation hiring Service & Support Working Student Job in Munich, , Germany
Danaher Corporation
Munich, , Germany
Danaher Corporation hiring Service & Support Working Student Job in Munich, Germany, Germany
Danaher Corporation
Munich, Germany, Germany
DP World Australia hiring Technical Support Specialist (f/m/d) Job in Neufahrn bei Freising, Bavaria, Germany
DP World Australia
Neufahrn bei Freising, Bavaria, Germany
Hosokawa Alpine hiring Working Student (m/f/d) CAD Technical Division Job in Augsburg, Bavaria, Germany
Hosokawa Alpine
Augsburg, Bavaria, Germany
Daikin Industries hiring Technical Support Specialist Job in Harburg, Hamburg, Germany
Daikin Industries
Harburg, Hamburg, Germany
Daikin Industries hiring Technical Support Specialist Job in Germany
Daikin Industries
Germany
Elco Heating Solutions hiring TECHNICAL SUPPORT SPECIALIST Job in Hechingen, Baden-Württemberg, Germany
Elco Heating Solutions
Hechingen, Baden-Württemberg, Germany
Zeekr EU hiring Technical Support Specialist Job in Frankfurt, Hessen, Germany
Zeekr EU
Frankfurt, Hessen, Germany
solera hiring Technical Support Specialist Job in Dresden, Saxony, Germany
solera
Dresden, Saxony, Germany
Tallahassee Community College hiring Student Support Specialist Job in Frankfurt am Main, Hesse, Germany
Tallahassee Community College
Frankfurt am Main, Hesse, Germany
SAP hiring Working Student (f/m/d) - Project Management Support Job in Walldorf, Baden-Württemberg, Germany
SAP
Walldorf, Baden-Württemberg, Germany
SAP hiring Working Student (f/m/d) - Product Manager Support Job in Walldorf, Baden-Württemberg, Germany
SAP
Walldorf, Baden-Württemberg, Germany

Unlock Your Working Student Potential: Insight & Career Growth Guide


Real-time Working Student Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Working Student in Hamburg, Germany, highlighting market share and opportunities for professionals in Working Student roles.

3108 Jobs in Germany
3108
129 Jobs in Hamburg
129
Download Working Student Jobs Trends in Hamburg and Germany

Are You Looking for Working Student Technical Support Specialist (m/f/d) Job?

Great news! is currently hiring and seeking a Working Student Technical Support Specialist (m/f/d) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at 1KOMMA5˚ adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

What Is the Average Salary Range for Working Student Technical Support Specialist (m/f/d) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hamburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Working Student Technical Support Specialist (m/f/d)?

Key qualifications for Working Student Technical Support Specialist (m/f/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Working Student Technical Support Specialist (m/f/d)?

To improve your chances of getting hired for Working Student Technical Support Specialist (m/f/d), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Working Student Technical Support Specialist (m/f/d) Job Success

1KOMMA5˚ interview tips for Working Student   Technical Support Specialist (m/f/d)

Here are some tips to help you prepare for and ace your Working Student Technical Support Specialist (m/f/d) job interview:

Before the Interview:

Research: Learn about the 1KOMMA5˚'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Working Student Technical Support Specialist (m/f/d) interview at 1KOMMA5˚, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the 1KOMMA5˚'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Working Student Technical Support Specialist (m/f/d) Positions

Setting up job alerts for Working Student Technical Support Specialist (m/f/d) is easy with Germany Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!