Urgent! Technical Success Manager - Core (Ads, Social, Marketing) Job Opening In Berlin – Now Hiring Sprinklr
Description
As aTechnical Success Manager (TSM) – Coreyou will be a trusted advisor responsible for driving adoption, value realization, and long-term success for Sprinklr's most strategic customers across the Marketing, Social, and Advertising product suite.
Your role exists to bridge the gap between business objectives and platform capabilitiesusing deep product expertise to help customers unlock the full value of Sprinklr’s Core solutions.
This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr— and ensuring Sprinklr becomes a foundational layer in the customer's stack.
What You'll Do
Strategic Product Advising
Lead the strategic technical relationship across Sprinklr’s Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics.
Act as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks.
Translate marketing KPIs (ROAS, brand health, sentiment shift, audience reach) into Sprinklr configurations and use cases.
Adoption & Value Realization
Own the end-to-end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics), ensuring frictionless onboarding and proactive value expansion.
Foster relationships with cross-functional stakeholders to align platform adoption with customer-specific goals and KPIs
Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de-risk accounts.
Build reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and influencer management.
Program Leadership
Coordinate cross-functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion.
Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business outcomes into ROI narratives.
Co-develop success plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org evolution.
Customer Empowerment
Deliver stakeholder-specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy.
Identify blockers to adoption and proactively create corrective action paths: integrations, UX simplification, org change support.
Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption
Product Influence
Serve as a feedback loop to Sprinklr Product and Engineering teams—surfacing structured insights based on real-world campaign needs, integrations, or analytics gaps.
Advise customers on how to align their future marketing strategy with Sprinklr's roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.)
Growth & Commercial Support
Work closely with Sales and Solutions teams to uncover upsell/cross-sell opportunities: Ads module, Listening, new brand/geography activation, etc.
Understand the client’s tech stack and vendor landscape to position Sprinklr as a consolidator and differentiator.
Required Qualifications
Fluency in the German language, verbally and in writing.
Bachelor’s degree in Marketing, Communications, Computer Science, or related field.
6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions and cross-functional marketing teams.
Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations.
Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics.
Ability to configure, audit, and optimize workspace and tagging structures in complex enterprise environments.
Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews.
Data fluency: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions.
What Sets You Apart
Prior experience implementing or scaling Sprinklr or similar platforms (Adobe, Salesforce Marketing Cloud, Khoros).
Deep familiarity with social ad platforms (Meta, Google, TikTok), social listening taxonomy, and crisis/PR workflows.
Experience leading digital transformation projects or global rollouts across brands, geographies, or business units.
PMP, Agile, or relevant certification; fluency in campaign lifecycle management tools.
Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers.
Exceptional relationship-building skills and a collaborative mindset; ability to navigate complex orgs and earn trust across levels
Customer-first thinking with a bias towards empathy
Proactive problem-solving and a proven ability to distill complex needs into clear, actionable strategies; balancing technical depth with business relevance
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Success Potential: Insight & Career Growth Guide
Real-time Technical Success Jobs Trends in Berlin, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Success in Berlin, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3810 jobs in Germany and 485 jobs in Berlin. This comprehensive analysis highlights market share and opportunities for professionals in Technical Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sprinklr is currently hiring and seeking a Technical Success Manager Core (Ads, Social, Marketing) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Success Manager Core (Ads, Social, Marketing) Jobs Berlin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sprinklr adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Success Manager Core (Ads, Social, Marketing) Jobs Germany varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Success Manager Core (Ads, Social, Marketing) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Success Manager Core (Ads, Social, Marketing), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Success Manager Core (Ads, Social, Marketing) interview at Sprinklr, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sprinklr's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Success Manager Core (Ads, Social, Marketing) is easy with Germany Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
