Technical Product Manager (m/f/d)

Job description

To further drive digital health protection and enable more people to access meaningful preventive care, we are strengthening our Product Team.

We are therefore looking for a Technical Product Manager (m/f/d) to join us full-time (40 hours per week, Monday to Friday).

Ideally, you are based in the Berlin/Brandenburg area - but if not, you are still very welcome to apply.

Your role in a team:

• Own and evolve the claims automation product area, ensuring a smooth and efficient claims experience for customers and claims agents.


• Collaborate with the Operations Team to analyze current claims handling workflows and identify automation opportunities that reduce manual effort.


• Work closely with engineers, data team, and designers to build intelligent solutions that support claims agents’ productivity and accelerate claims processing.


• Define clear product goals, KPIs, and success metrics to measure automation impact (e.g., claims resolution time, automation rate, agent productivity).


• Translate strategic initiatives into epics, user stories, and acceptance criteria, ensuring clarity and technical feasibility for the engineering team.


• Develop and communicate a product roadmap for claims automation, balancing short-term deliverables with long-term innovation.


• Champion data-driven decision-making, leveraging analytics and insights to guide prioritization and validate product improvements.


• Ensure smooth delivery using Scrum, partnering with the Engineering Manager and Scrum Master to drive iteration planning and execution.

What you need to be successful:

• 5+ years of experience as a Product Manager/Owner in a technical product environment (ideally in insurance, fintech, or B2B SaaS).


• Strong track record in workflow automation, AI/ML integration, or process optimization projects.


• Experience managing backend-heavy features and technical products, working closely with engineering teams to ship robust solutions.


• Proficiency in breaking down complex workflows into automatable steps and delivering iterative solutions with measurable impact.


• Familiarity with agile development methodologies (Scrum, Kanban) and product lifecycle management.


• Analytical mindset with the ability to define, track, and interpret KPIs related to automation and efficiency gains.


• Curiosity and practical knowledge around AI technologies (e.g., NLP, RPA, workflow orchestration tools).


• Excellent communication skills in English; German is a strong plus.


• Based in Germany (ideally Berlin).

Skills:

• Hands-on experience with process automation tools, workflow engines, or AI-based decision-making systems.


• Ability to translate business problems into technical requirements and align cross-functional teams on execution.


• Strong organizational and prioritization skills – you thrive in an environment of multiple stakeholders and competing priorities.


• Pragmatic approach: you value shipping incremental improvements that deliver measurable outcomes over big-bang launches.


• Resilience and adaptability – you iterate fast, learn from setbacks, and continuously improve.

Why getolo?

🌴 Salary & Vacation

• Attractive fixed salary


• Start with 28 vacation days, with an increase every two years (capped at 30 days).
  
  Holidays on December 24th and 31st.

🧑‍💻 Mobility & Flexibility

• Choose between a free Swapfiets bike, a BVG ticket (“Umweltticket”) or a “Deutschlandticket” subsidized by us


• Work hybrid - from your home office or in our office in Berlin-Mitte


• Work abroad in the EU for up to 60 days

🧘 Health

• Benefit from free coaching sessions with nilo.health, our mental health tool


• Test our products yourself! Choose between dentolo, petolo or vitolo

📚 Development

• Learning Budget starting from 750 € per year


• Regular (360 degree) feedback

🙌 And much more…

• Legendary summer and winter parties


• Regular team events


• Many discounts on the corporate Benefits Platform


• Two Community Days per calendar year


• Pet friendly office

Sounds like the perfect job for you?

We look forward to receiving your application and getting to know you!

About getolo

Founded in 2015, getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental, pet health and liability, as well as health add-on coverage.

Under the brands dentolo, petolo, and vitolo, we serve over 200,000 customers in Germany, providing digital and hassle-free protection that seamlessly integrates into their daily lives.

We believe that prevention is always better than cure—which is why we focus on preventive care, customer-centric service, and financial security to protect our customers and their loved ones from unexpected costs.

Thanks to the close collaboration of our team of market specialists and insurance experts, we continuously monitor industry developments to offer practical solutions for current challenges.

getolo's company culture is built on collaboration, innovation, and agility—always with a strong focus on the needs of our customers.

With a team of around 200 employees, getolo is led by Daniel Gadea (CEO) and Laura Wulff (CGO).

getolo is a partner of DA Direkt and part of the Zurich Group Germany.

getolo is an equal opportunity and diversity employer.

We strive to create a friendly, safe, and welcoming environment for all our team members, regardless of ethnicity, gender, gender identity and expression, sexual orientation, limitations and talents of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).

When you apply, we focus solely on your experience and motivation.

You decide what additional information you want to disclose (photo, marital status, religion, gender, nationality, etc.).

We value and treat all applications equally.

Contact:

getolo Recruiting Team

We don’t just offer insurance.

We create solutions tailored to needs.

Founded in 2015, getolo builds and operates holistic insurance solutions, radically centered around you.

We believe in offering a solution for everyone’s individual needs, so that they and their loved ones can be more carefree.

Our solutions are built through conversations with our customers, teams and market specialists.

We call this our expert insurance approach.

Today, every fourth new online customer in Germany chooses us as their partner for dental and pet health insurance.

Our first two brands, dentolo and petolo, are rated 4.5+ of 5 on Google - unlike any other provider.

We are customer-obsessed experts that love working together as a team.

Our culture is built on collaboration, fast execution and bold actions, always caring about the customer first.

Required Skill Profession

Operations Specialties Managers