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Urgent! Technical Account Manager Job Opening In Frankfurt – Now Hiring Fortinet
As Technical Account Manager you will develop a deep understanding about the customer
business/technical needs that will be used to provide technical support solutions tailored to their
needs and challenges.
Your proactive guidance will help keeping the customers mission critical
environments healthy by identifying potential issues before they become problems and improving
the overall customer experience via best practices and technical recommendations that will
optimize their return of investment.
If you are keen in helping customers achieving their strategic objectives while working on cutting
edge security products then come and join our team.
Key Responsibilities:
• Develop a deep understanding about the customer business/technical needs to provide
technical information, guidance and support
• Become a trusted advisor by proactively guide your customers with technical
recommendations and best practices
• Run advanced troubleshooting on the full range of Fortinet products, reproduce customer
environments on lab equipment, recommend potential new solutions
• Take initiatives and ownership of customer incidents to drive for timely resolutions
• Manage customer communications and expectations until the closure of each case
• Participate in customer conference calls or face to face customer meetings
• Produce service reports to summarize service activity and performance for key
stakeholders
• Report Software/Hardware related issues to R&D department and assure follow-up
Skills and Attributes Requirements:
• Good understanding of data networking protocols, specifically TCP/IP, routing and
switching
• Hands-on experience on security products and technologies (e.g. Firewalls, IDS/IPS,
DDos, VPN, Web application Firewall)
• Strong troubleshooting and problem solving skills
• Face to face and remote customer management experience
• Previous experience in a technical support position with telco or large enterprise space.
• Strong interpersonal and communication skills
• Previous experience on Fortinet products is an advantage
Educational and Experience Requirements:
• Minimum of 6 years of experience in a technical support/post-sales role
• Bachelor’s degree in Computer Science, Software Engineering or related field, or an
equivalent experience.
•Fortinet certification FCP, FCSS, FCX is a distinct advantage (OR A VALID NSE4/7/7)
Must have the right to work in the UK
Office based 4 days a week Kelsterbach, Frankfurt
#LI-NC1
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Account Potential: Insight & Career Growth Guide
Real-time Technical Account Jobs Trends in Frankfurt, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Account in Frankfurt, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10352 jobs in Germany and 527 jobs in Frankfurt. This comprehensive analysis highlights market share and opportunities for professionals in Technical Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Fortinet is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Account Manager Jobs Frankfurt.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fortinet adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Account Manager Jobs Germany varies, but the pay scale is rated "Standard" in Frankfurt. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Account Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Account Manager interview at Fortinet, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Fortinet's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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