The Role:
Role overview
A leadership position managing a team of Solution Consultants, combining hands-on technical expertise with strategic oversight to drive successful customer implementations and solution optimization.
NOTE: This position requires a hybrid work format with visits to the client's office in Frankfurt, Germany.
Key responsibilities
- Lead & Mentor a team of Solution Consultants, fostering growth and collaboration.
- Drive Implementations by overseeing technical delivery and ensuring scalable, secure solutions.
- Engage Clients to gather requirements and design tailored solutions.
- Act as Trusted Advisor by providing ongoing technical support and guidance.
- Present Solutions through clear, audience-appropriate demos and technical sessions.
- Collaborate Cross-Functionally with product, engineering, and support teams.
- Manage Escalations & Projects, ensuring timely resolution and client satisfaction.
- Stay Current with industry trends to continuously improve customer outcomes.
Ideal Profile:
Job requirements:
- 5+ years in Solution Consulting or Architecture, ideally in eDiscovery, forensics, or investigations (Big 4 or public sector).
- Experience with SaaS and on-premise deployments; strong scripting and infrastructure scaling skills.
- Experience with Ruby.
- Hands-on knowledge of platforms like EnCase, FTK, Relativity, Magnet.
- Technical familiarity with Elasticsearch, Kubernetes, Docker, SQL, Keycloak, MS365.
- Strong team leadership and client-facing communication skills.
- Fluent in German and English; open to DACH-region travel.
What's on Offer?
- Leadership Role
- Join a well known brand within Software / SaaS
- Work within a company with a solid track record of success