Solution Area Specialist AI Business Solutions (AI Business Process)

Job description

Overview

#D365 #PowerPlatform #GrowthMindset 

What Joining the Microsoft Team Means 

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to levels they cannot achieve anywhere else.

This is a world of more possibilities, more innovation, more openness, and sky's-the-limit thinking -- a cloud-enabled world.

At Microsoft we have unique capabilities to meet the needs of both individuals and organizations.

We care deeply about taking our ideals and vision around the globe, and to make a difference in peoples' lives and organizations in all corners of the planet.

Our mission is to empower every person and every organization on the planet.

Are you insatiably curious?

Do you embrace uncertainty, take risks, and learn quickly from your mistakes?

Do you collaborate well with others, knowing that better solutions come from working together?

Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation?

Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

The reinvention of business processes is a growth engine for Microsoft cloud services.

The mission of Microsoft AI Business Solutions is to help our customers with their AI-powered transformation journeys and digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs driving new levels of profitability for their organization.

Are you ready to join a double-digit growth cloud business?

Microsoft AI Business Solutions (SaaS) cloud is recognized by analysts as a leader in the CRM, ERP, Application and Automation Cloud platform space.

Trusted by global businesses as their platform of choice, Microsoft AI Business Process solutions uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products.

As a AI Business Process Solution Sales Professional (ABS SSP) – you will be an account/industry-aligned, outcome-driven business process transformation enabler within the Microsoft specialist sales organization working with our most important enterprise customers helping them with their end-to-end business transformation needs by envisioning solutions and mapping capabilities with associated business value to business decision maker persona needs.

You will execute with excellence the entire sales process by owning and orchestrating a virtual pursuit team of technically intense solution experts including presales, partners, and Independent Software Vendors to provide customers with solutions aligned to their end-to-end business transformation needs using Microsoft ABS’ portfolio of offerings.

You will use the Microsoft Catalyst Sales Methodology to enable customers’ digital transformation journey focusing on the business value and outcomes from Microsoft Business Application solutions.

Qualifications

Required Qualifications:

Preferred Qualifications:

Substantial, demonstrable experience including: 

• Experience with selling CRM, CX; ERP, Low Code or similar cloud-based business applications to large Enterprise Chemical Accounts exceeding sales targets.


• Developing demand and pipe by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.


• Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.


• Orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions.


• Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives.


• Disciplined operator with demonstrated accuracy in forecasting business and maintaining pipeline hygiene.


• Strong track record and history of carrying and exceeding an enterprise account sales quota.


Deep Understanding of:
• Business solutions, specifically CRM, CX, ERP or Low Code applications including one or more of: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management, Commerce, RPA and how they translate into business impact.


• Broad understanding of commercial cloud offerings, ideally including Microsoft’s cloud platform, as well as competitors and related ecosystems.


Desired Skills:
• Strong presentation, white-boarding and communication
• Passion and commitment for customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative and team-oriented environment.


• Organizational agility, able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Executives etc.


• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.



Your Onboarding Process 
 You’ll attend an in-depth onboarding program designed to help you become skilled in the Microsoft ABS solution portfolio, differentiated value proposition, industry-aligned connected end-to-end use cases and business value.

You will learn the Microsoft Catalyst Sales methodology, Design Thinking, envisioning, business value quantification and the use of guided selling tools.

You will also get to participate in several hands-on experiential trainings to fortify concepts you learned to achieve success in your role.

Responsibilities

The ABS SSP an accomplished and experienced solution seller with a proven track record of driving Business Process-led (Customer Experience-, ERP- , Low Code Application Development and Process Automation solutions) complex digital transformations in large enterprise accounts with experience running multi-million-dollar pursuits.



To excel in the ABS SSP role, you must have the following traits and abilities: 

• Business Process Transformation Expert – Has deep understanding of industry challenges and opportunities and can envision solutions mapped with business value to address customer persona business needs and pains.


• Expert Business Decision Maker Conversationalist, Digital First Seller – Identifies the right BDMs (Business Decision Makers) and builds relationships using social selling best practices while leveraging other organizations in Microsoft and their relationships.

Expertise in Industry and solutions with connected use cases to achieve trusted advisor role with BDMs & customer personas.


• World Class Deal Orchestrator – Complex, multi-thread Project Manager, influences for impact, leads, manages & drives shared vision and execution across virtual teams and partners.


• Business Outcome Seller – Expert ability to quantify business value for solution capabilities addressing customer persona needs/pains.


• Expert in Differentiating Solution Offering – Expert understanding and positioning of proposed solutions against competition, macro-level thinker who can articulate and present the power of the Microsoft Cloud and differentiated benefits for the customer.


• World Class Deal Crafter & Negotiator – Exceptional deal crafter with capability to map business value to customer proposals.

Employs world class negotiating techniques to close business.


• Senior Executive C-Suite Level Presenter – Expert communicator with world class skills in effective presentations to executive and board level BDMs.

Job Responsibilities
• Build Pipe in alignment with Account Teams & Cross-Solution Areas – Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.


• Envision Industry-aligned Customer-Centric Solutions with Business Value Insights – Discover and envision industry-based solutions with business value insights working with a pursuit team of technically intense workload experts and partners resources to quantify and qualify end-to-end connected solution use cases expanding opportunity value across line of business BDMs.
• Engage with Partners – Leverage and scale through early alignment with priority co-sell partners, ISVs and/or SIs.
• Develop Close Plan & Secure Customer Agreement to Envisioned Solution – Gain customer agreement by successfully presenting the business case for change, aligning business pains with envisioned solution and associated business value.


• Orchestrate Solution Design & Calculate/Present Business value – Orchestrate, bringing clarity to pursuit team to ensure designed solution maps to envisioned solution and business value.

Ensure design has an end-to-end view, building opportunities for future expansion of interconnected business processes after initial sale.


• Negotiate with Proposals Mapped to Business Outcomes – Create compelling board-level presentations with proposals aligned to customer transformation plan mapped to business value and business outcomes.

Deal crafting and negotiating using Give Gets/Balance of Trade and other resources.

Engage Microsoft executives when required to expedite close and resolve stalemate/inaction.


• Commitment for Customer Success – Throughout the sales process and after sales closure ensure successful handoff to customer success teams with a clearly documented deployment plan.

Required Skill Profession

Computer Occupations