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Urgent! Service Engineer / Technical Customer Support (m/f/d) Job Opening In Berlin – Now Hiring Televic
Domain Services Market Rail Location
Berlin, Germany
WE ARE GROWING: IN THE MARKET.
AS A TEAM.
THROUGH OUR CHALLENGES.
GROW WITH US!
At Televic, we have a clear mission: to deliver innovative and reliable passenger information and communication systems for the rail industry.
For more than 35 years, we have passionately developed, produced, programmed, and maintained fully integrated hardware and software systems.
With pride, we can say that our technology is used in over 60,000 vehicles worldwide.
Innovation, agility, customer focus, and sustainability are the driving forces behind everything we do.
Join Televic and help shape the future of passenger information.
Your enthusiasm and skills are the key to inspiring our customers.
SERVICE ENGINEERING – Technical Expertise for Sustainable Solutions
Our Service Engineering team, part of the Projects department, consists of two experienced colleagues who ensure that our technical solutions continue to perform reliably in the field over the long term.
They act as the interface between development, production, service, and the customer – with the goal of gathering technical feedback from the field, developing solutions, and driving the continuous improvement of our products.
Whether it’s complex fault analysis, technical documentation, or customized customer adaptations – their expertise plays a key role in deepening our system knowledge and enhancing our products.
Their contribution: hands-on, solution-oriented, and indispensable.
WHAT WE OFFER
We offer you a permanent full-time position with long-term prospects in an innovative and future-proof industry:
30 days of vacation per year
A 13th monthly salary
Flexible working hours
Personal and professional development opportunities
An open and trusting company culture
Subsidies for a public transport ticket, company bike, or on-site parking
Exciting and meaningful projects for our customers and society
A strong international B2B environment within a mid-sized company
Well-known customers
A dedicated and motivated team of specialists who support each other naturally
Fresh water, tea, and fruit every day
YOUR RESPONSIBILITIES
Your mission: With your commitment, you ensure that our products deliver top quality to our customers over the long term.
You are the central point of contact between our internal experts and the specific needs of our customers when it comes to developing tailor-made service solutions.
You keep the big picture in mind and coordinate the deployment of our technical specialists.
Whether on the technical support hotline or on-site with the customer – you are always on the front line when it comes to solving challenges and implementing solutions.
You analyze and assess system functions, identify root causes, and consistently find the best technical approach.
You also play an active role on the international stage, helping to expand our global service activities.
YOUR SKILLS
A completed technical education, a degree in engineering or technical management, or a comparable qualification
Willingness to travel (up to 25%) and no fear of flying – a driver’s license is available or in progress
Technical understanding and ideally an affinity for software, along with an agile mindset
Fluent German and good English skills, both written and spoken
A self-reliant working style and strong communication skills – you’re able to liaise confidently between internal teams and customers and always focus on solutions
Nice to have: Experience with tools like Jira, Confluence, SAP, or network analysis tools
What set’s you apart:
You’re not only solution-oriented but also proactive.
With your know-how and motivation, you turn every customer visit into a success – helping us maintain the highest standards in international service quality.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Service Engineer Potential: Insight & Career Growth Guide
Real-time Service Engineer Jobs Trends in Berlin, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Engineer in Berlin, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 26838 jobs in Germany and 2617 jobs in Berlin. This comprehensive analysis highlights market share and opportunities for professionals in Service Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Televic is currently hiring and seeking a Service Engineer / Technical Customer Support (m/f/d) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Engineer / Technical Customer Support (m/f/d) Jobs Berlin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Televic adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Engineer / Technical Customer Support (m/f/d) Jobs Germany varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Engineer / Technical Customer Support (m/f/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Engineer / Technical Customer Support (m/f/d), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Engineer / Technical Customer Support (m/f/d) interview at Televic, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Televic's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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