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Urgent! (Senior) Service Desk Agent (m/w/d) Job Opening In Germany, Germany – Now Hiring netgo tax GmbH
Werde auch du part of netgo group - einem der größten IT-Dienstleister Deutschlands.
Über 1.500 Mitarbeiter*innen an zahlreichen Standorten in ganz Deutschland erwarten dich als neues Teammitglied.
Du legst Wert auf einen modernen Arbeitsplatz, ein familienfreundliches Umfeld und spannende Herausforderungen?
Dann bist du bei uns genau richtig!
Dein neuer Job
IT ist für dich nicht nur Beruf, sondern Berufung! Du bist
kommunikativ und arbeitest gerne mit Kund*innen – dann komm zu uns und werde
Teil der netgo tax!
Als Service Desk Agent (m/w/d) bist du im Support für die
Annahme von Störungen, Anforderungen und Anfragen zu der eingesetzten Hard- und
Software unserer Kund*innen zuständig.
Hierbei qualifizieren das Support-Team
und du die Anfragen, überführt diese in das Ticketsystem, führt eigenständig
Ad-hoc-Lösungen durch, initiiert Workarounds und optimiert bzw.
aktualisiert
die Wissensdatenbank.
Du übernimmst die Kommunikation zu unseren Kunden per
Telefon und E-Mail und leitest für dich nicht lösbare Aufgaben an die
entsprechenden Fachabteilungen weiter.
Hier ein Einblick in deine Aufgaben:
Das bist du?
Das kannst du von uns erwarten
Mehr als ein Job
Interesse?
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Unlock Your Senior Service Potential: Insight & Career Growth Guide
Real-time Senior Service Jobs Trends in Germany, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Service in Germany, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41983 jobs in Germany and 1383 jobs in Germany. This comprehensive analysis highlights market share and opportunities for professionals in Senior Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! netgo tax GmbH is currently hiring and seeking a (Senior) Service Desk Agent (m/w/d) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: (Senior) Service Desk Agent (m/w/d) Jobs Germany.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at netgo tax GmbH adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a (Senior) Service Desk Agent (m/w/d) Jobs Germany varies, but the pay scale is rated "Standard" in Germany. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for (Senior) Service Desk Agent (m/w/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for (Senior) Service Desk Agent (m/w/d), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your (Senior) Service Desk Agent (m/w/d) interview at netgo tax GmbH, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the netgo tax GmbH's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for (Senior) Service Desk Agent (m/w/d) is easy with Germany Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!