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Urgent! Mitarbeiter (m/w/d) für den First Level Support IT Job Opening In Coburg – Now Hiring EICHNER Organisation GmbH & Co. KG

Mitarbeiter (m/w/d) für den First Level Support IT

Job Expired.


Job description

Employee (m/f/d) for First Level Support IT

The EICHNER Group is a leading manufacturer of organizational systems and presentation materials in Germany and Europe.

The active cultivation of interesting markets at home and abroad leads to a sustained positive company development.

We are looking for an employee (m/f/d) as soon as possible for the First Level Support IT.

Your tasks

  • You will provide 1st level support for all questions regarding the hardware/software/telecommunications use of our employees.

  • Analyzing, solving and documenting user problems that arise on site, via telephone, remote tools, e-mail and ticket system.

  • You are responsible for setting up workstations as well as for the IT training of new employees.

  • Carrying out installations, upgrades, MS patches clients and firmware updates.

  • For selected services for the XOTOTEC wound management system of our subsidiary XOTO Technology GmbH, you will be responsible for the provision, installation and configuration of XOTOCAM, XOTOAPP and XOTOGATE, as well as 1st level support for external customers.

  • You take care of the conference room technology, the video conferencing system, the large devices and workstation printers.

  • Creation of documentation.

Your profile

  • You have more than 2 years of professional experience and have extensive experience in supporting users and in supporting Microsoft Windows (remote desktop) workstations.

  • You have very good knowledge of the use and support of office software (e.g. MS Office, anti-virus solutions, Adobe Acrobat and the latest Internet browser).

  • You are able to act independently and on your own initiative and are always friendly, competent and professional in your dealings with all employees.

  • You have teamwork and communication skills as well as resilience and flexibility.

  • You enjoy further development and dynamism.

  • Good written and spoken German skills.

We offer you an interesting job with friendly colleagues and attractive conditions in a modern family business.

We look forward to receiving your informative CV stating your salary expectations and earliest possible starting date.

EICHNER Organization GmbH & Co. KG
Uferstraße 28, 96450 Coburg
Phone 09561/2707-12

Additional information:

Requirements for the applicant:
Advanced knowledge: First level support.

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Required Skill Profession

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Job Expired.


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