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Urgent! Microsoft Dynamics 365 CRM Consultant (f/m/d) Job Opening In Munich – Now Hiring TÜV SÜD

Microsoft Dynamics 365 CRM Consultant (f/m/d)



Job description

Aufgaben

Evaluate internal business processes in relation to standard Microsoft Dynamics 365 functionalities, and develop technical solution concepts for interfaces and change requests (including design, implementation, documentation, testing, and deployment)

Support Fit-Gap workshops to analyze current business processes and define the future target processes in Dynamics 365

Create functional and technical specifications for customizations and oversee their implementation by external developers

Design and optimize international Lead-to-Quote processes in the Dynamics 365 Sales systems, in collaboration with the Dynamics 365 Solution Architect

Ensure quality assurance and provide support for implemented solutions in close coordination with the Dynamics 365 support team

Work closely with other departments to assist in the administration of Power Platform components, such as Power BI and Power Automate

Conduct user and key-user training sessions for Microsoft Dynamics 365

Qualifikationen

Degree in Information Technology, Business Informatics, or a related field

Microsoft Dynamics 365 certifications (e.g., Functional Consultant) are considered an asset

Several years of relevant professional experience in consulting, customizing, and implementing Dynamics 365 CRM / Customer Engagement, with strong knowledge of Sales and Lead-to-Quote processes

Experience in conducting Fit-Gap analyses, creating technical specifications, and coordinating external development

Proficiency in the Power Platform (Power Automate, Power Apps, Power BI) and system integration

Familiarity with Sales Copilot, Outlook integration, and user training strategies

Strong analytical skills, ability to translate business needs into scalable CRM solutions, and a proactive, collaborative working style

Bewerbungen von Menschen mit Behinderung sind ausdrücklich erwünscht und werden bei ansonsten im Wesentlichen gleicher Eignung bevorzugt berücksichtigt.


Required Skill Profession

Computer Occupations



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