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IT Support Administrator (Microsoft 365 Specialist) Job Opening In Munich – Now Hiring Rivada Space Networks GmbH


Job description

Who we are

Welcome to one of Europe’s most exciting New Space companies, creating the world's first fully connected mesh network in the sky.

We are an international team of experts and engineers who have spent their careers expanding the boundaries and potential of space, now united in pursuit of a single vision.

We value trust, open communication and collaboration to achieve the best results together.

 
Now we are looking for the best talents for our locations in Munich and Berlin to help us make our vision come true.

Your mission

Working as part of our talented corporate IT team, we are seeking a skilled and customer-focused IT Support Administrator to provide comprehensive support for our Microsoft 365 environment.

You'll play a crucial role in ensuring our employees have a seamless and productive experience with Microsoft's suite of tools, resolving technical issues, and maintaining the overall health of our collaboration and communication systems.

This includes:
  • Microsoft 365 Support:
    • Provide first- and second-level technical support for all Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.)
    • Troubleshoot user issues related to email, calendar, file sharing, collaboration, and communication within the M365 ecosystem
    • Assist with user account management, including onboarding, offboarding, and password resets
    • Monitor and maintain the health of the Microsoft 365 environment, ensuring optimal performance and reliability
  • Device and Application Support:
    • Configure and troubleshoot Microsoft 365 applications on various devices (laptops, desktops, mobile)
    • Assist with software installations, updates, and patches for Microsoft 365-related applications
    • Provide basic troubleshooting for hardware and software issues on user devices
  • Documentation and Knowledge Sharing:
    • Create and maintain clear and concise documentation for Microsoft 365 processes, procedures, and troubleshooting guides
    • Contribute to the knowledge base and share expertise with the IT team
    • Train users on new features and best practices within the Microsoft 365 environment

What you bring on the table

  • Associate degree in Information Technology, Computer Science, or a related field
  • 4+ years of experience in IT support or a similar role
  • Demonstrated expertise with Microsoft 365 administration and troubleshooting
  • Experience with Windows operating systems and common office productivity software
  • Microsoft 365 certification is a plus
  • Solid understanding of Microsoft 365 architecture, features, and administration tools
  • Proficiency in troubleshooting network connectivity, email delivery, and other common M365 issues
  • Familiarity with Active Directory, Azure AD, and other relevant technologies
  • Excellent customer service and communication skills
  • Ability to explain technical concepts in simple terms
  • Patience and empathy when working with users of varying technical proficiency
  • Strong problem-solving and analytical skills

Why you should join us

We are an international team of space enthusiasts, following one great vision.

We value equality in our work environment where different opinions, backgrounds and experiences are not only welcomed but also necessary to achieve the best result collaboratively.


This permanent position was created recently and thus offers a lot of creative freedom.

Our approach is to create a modern work environment with hybrid working model.

We offer an attractive salary depending on your experience.


Rivada Space Networks is an equal opportunity employer with the approach to create a diverse and inclusive working environment.

We therefore welcome applications from all qualified candidates irrespective of race, color, religion, gender, sexual orientation, ethnicity, age, disability, or other individual characteristics.

About us

Rivada Space Networks is deploying the Outernet: the first unified global communications network.

Rivada's global low-latency point-to-point network of 600 low earth orbit (LEO) satellites is a unique next-generation constellation combining inter-satellite laser links with advanced onboard processing and routing to create a ubiquitous optical mesh network in space.

This orbital network, in which data stays in space from origin to destination, creates an ultra-secure satellite network with pole-to-pole coverage, offering end-to-end latencies much lower than terrestrial fiber over long distances.

And by routing traffic on a physically separated network, it provides a layer of defense for any organization that needs to securely share data between widely distributed sites.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Munich, Germany, highlighting market share and opportunities for professionals in IT Support roles.

28773 Jobs in Germany
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rivada Space Networks GmbH adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

What Is the Average Salary Range for IT Support Administrator (Microsoft 365 Specialist) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Munich. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Administrator (Microsoft 365 Specialist)?

Key qualifications for IT Support Administrator (Microsoft 365 Specialist) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support Administrator (Microsoft 365 Specialist) Job Success

Rivada Space Networks GmbH interview tips for IT Support Administrator (Microsoft 365 Specialist)

Here are some tips to help you prepare for and ace your IT Support Administrator (Microsoft 365 Specialist) job interview:

Before the Interview:

Research: Learn about the Rivada Space Networks GmbH's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Administrator (Microsoft 365 Specialist) interview at Rivada Space Networks GmbH, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rivada Space Networks GmbH's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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