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IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) Position in Mannheim - DIS AG


Job description

Unser Mandant möchte sein IT-Support-Team erweitern und sucht daher einen erfahrenen IT-Supporter (m/w/d) in Festanstellung.

Diese Personalvermittlung ist für Sie kostenfrei und bietet Ihnen die Chance, bei einem attraktiven Arbeitgeber am Standort Mannheim tätig zu werden.


Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)!

Das sind Ihre Tätigkeitsschwerpunkte

  • Entgegennahme und Bearbeitung komplexer IT-Support-Anfragen im 2nd- und 3rd-Level

  • Analyse und Lösung anspruchsvoller technischer Probleme und Störungen

  • Sorgfältige Dokumentation der Support-Fälle sowie Erstellung und Verwaltung von Trouble-Tickets

  • Enge Zusammenarbeit mit dem 1st-Level-Support sowie weiteren Fachabteilungen

  • Beratung von Kunden und Anwendern zu technischen Fragestellungen und Lösungsoptionen

Das bringen Sie mit

  • Abgeschlossenes Fach- oder Hochschulstudium im Bereich Informatik, eine Ausbildung als Fachinformatiker/in oder alternativ einschlägige Berufserfahrung im relevanten Fachgebiet

  • Gute Grundkenntnisse in der Betreuung von Server- und Client-Betriebssystemen (z.?B.

    Windows, Linux)

  • Fundierte Erfahrung in der Administration von Betriebssystemen wie Windows, macOS und Linux

  • Praktische Kenntnisse im Umgang mit Netzwerktechnologien und -protokollen

  • Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse

Ihre Vorteile

  • Flexible Arbeitszeiten zur besseren Vereinbarkeit von Beruf und Privatleben

  • 30 Urlaubstage für ausreichende Erholung

  • Möglichkeit zum Homeoffice für mehr Flexibilität

  • Wahlfreiheit bei der Arbeitsausstattung („Choose Your Own Device“)

  • Teilnahme am Mitarbeiterbeteiligungsprogramm



Der Masterplan für Ihre Karriere: Wir finden genau den Job, der zu Ihnen passt.

Jetzt auf Direkt bewerben klicken!

Dein Kontakt

Herr Mert Senay

DIS AG

Information Technology
Harrlachweg 6
68163 Mannheim
Telefon+49 621/1783300

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Mannheim, Germany, highlighting market share and opportunities for professionals in IT Support roles.

28477 Jobs in Germany
28477
471 Jobs in Mannheim
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Download It Support Jobs Trends in Mannheim and Germany

Are You Looking for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) Job?

Great news! is currently hiring and seeking a IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DIS AG adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

What Is the Average Salary Range for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Mannheim. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)?

Key qualifications for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) Job Success

DIS AG interview tips for IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)

Here are some tips to help you prepare for and ace your IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) job interview:

Before the Interview:

Research: Learn about the DIS AG's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d) interview at DIS AG, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DIS AG's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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