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IT First Level Support / Help Desk (m/w/d) Position in Mannheim - DIS AG


Job description

Attraktives Gehalt, flexible Arbeitszeiten und modernste IT-Systeme erwarten Sie!

Unser Kunde in Mannheim sucht zur Verstärkung seines IT-Support-Teams nach einem erfahrenen IT-Support-Spezialisten (m/w/d) in Festanstellung.

Diese Vermittlung ist für Sie kostenfrei und bietet die Möglichkeit, bei einem renommierten Arbeitgeber tätig zu werden.

Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d).

Benefits

  • Flexible Arbeitszeitgestaltung

  • Möglichkeit zum Homeoffice

  • Kostenlose Getränke am Arbeitsplatz

  • Betriebliche Gesundheitsprogramme

  • Ihre Aufgaben

  • Technische Unterstützung für Endanwender bereitstellen

  • Erfassung und Dokumentation von Supportanfragen

  • Weiterleitung komplexerer Anliegen an den Second-Level-Support

  • Diagnose und Lösung von Hardware- und Softwareproblemen

  • Remote-Support bei technischen Fragen und Problemen leisten

  • Ihr Profil

  • Abgeschlossene IT-Ausbildung, Umschulung im IT-Bereich, oder nachweisbare IT-Affinität und einschlägige Erfahrung

  • Gutes Verständnis von Hard- und Software

  • Fähigkeit zur Analyse und Behebung von technischen Problemen

  • Grundkenntnisse in Betriebssystemen und Netzwerktechnologien

  • Geduldiger und freundlicher Umgang mit Anwendern
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Are You Looking for IT First Level Support / Help Desk (m/w/d) Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DIS AG adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Germany laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Mannheim. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for IT First Level Support / Help Desk (m/w/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    DIS AG interview tips for IT First Level Support / Help Desk (m/w/d)

    Here are some tips to help you prepare for and ace your IT First Level Support / Help Desk (m/w/d) job interview:

    Before the Interview:

    Research: Learn about the DIS AG's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Final Thought:

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