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Urgent! IT Central Service Desk Engineer (f/m/d) Job Opening In Kempten – Now Hiring CERATIZIT

IT Central Service Desk Engineer (f/m/d)



Job description

100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

Ihre Aufgaben:

Unser Service Desk Team stellt den reibungslosen IT-Betrieb im Microsoft Umfeld für unsere Firmengruppe vom Standort Kempten aus sicher.

Hier arbeiten wir in einem hybriden Arbeitssystem, welches es ermöglicht die Arbeiten vom Büro oder von Zuhause aus zu erledigen.

Der Betreuungsbereich erstreckt sich über all unserer europäischen Standorte mit insgesamt rund 6.000 End Usern.

  • Administration und Verwaltung von Clients und Peripheriegeräten

  • Aufnahme, Priorisierung und Bearbeitung eingehender IT-Störungen unter zur Hilfenahme des Jira Ticketsystems und Confluence

  • Bearbeitung von Incidents und Service Requests im IT-Service Desk

  • Verwaltung von IT Assets

  • Ihr Profil:

  • Erfolgreich abgeschlossene IT-Ausbildung, ein abgeschlossenes IT-Studium oder vergleichbare Weiterbildung im IT-Umfeld

  • Sicherer Umgang mit Windows-Betriebssystemen, idealerweise haben Sie bereits erste Berührungspunkte mit Ticketsystemen und Wissensdatenbanken gehabt

  • Gute Deutsch- und Englischkenntnisse in Wort und Schrift helfen bei der Bearbeitung der eingehenden Anfragen

  • Serviceorientiertes Auftreten verbunden mit einem hohen Verantwortungsbewusstsein sowie eine schnelle Auffassungsgabe runden Ihr Profil ab

  • Starke Vorteile:

  • Mitarbeit in einem modernen international agierenden Familienunternehmen, das sich durch Innovationen und Nachhaltigkeit auszeichnet

  • Ein attraktives Vergütungsmodell, flexible Arbeitszeiten und Homeoffice-Möglichkeit sind selbstverständlich für uns

  • Das Onboarding wird mit einem breiten Angebot an Schulungen sowie Weiterbildungen unterstützt

  • Ein respektvoller Umgang und ein lockeres Umfeld - wir sind fast alle per du

  • Corporate Benefits wie bspw.

    Rabatte für Mitarbeiter, Möglichkeit auf Firmenfitness (EGYM Wellpass, JobRad etc.)

  • Vera Eberheißinger | IT-Recruiter | +49 (831) 570104545 | Plansee Group Functions Germany GmbH


    Required Skill Profession

    Computer Occupations



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      Unlock Your IT Central Potential: Insight & Career Growth Guide


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      CERATIZIT interview tips for IT Central Service Desk Engineer (f/m/d)

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