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Urgent! IT Call Center Agent (m/w/d) Job Opening In Nuremberg – Now Hiring ShaarConsulting
IT Call Center Agent (m/w/d)
40 Stunden pro Woche
•
unbefristet
•
Frühester Beginn ab sofort
2.500 - 4.000 EUR pro Monat.
Das Bruttogehalt richtet sich nach deiner Berufserfahrung und Qualifikation.
IT-Probleme lösen?
Du machst das mit links – auch am Telefon.
Als IT Call Center Agent (m/w/d) bist du erste Anlaufstelle bei Störungen und Fragen rund um PC, Software und Netzwerk.
💼 Art: Vollzeit
AUFGABEN
Annahme und Bearbeitung aller eingehenden Anfragen im IT-Servicedesk bzw.
Helpdesk auf First Level oder Second Level Niveau (je nach Projekt ggf.
bis zu 10% aus dem Home Office möglich)
• Unterstützung der Anwender bei Anfragen zu Microsoft Windows und der Microsoft Office Produktpalette
• Fehleranalyse und Störungsbehebung im Hardware- und Softwareumfeld
• Dokumentation der Tätigkeiten in einem Ticketsystem
• Eröffnung von Tickets für den Second Level Support
KENNTNISSE
• gutes technisches Verständnis oder vergleichbare Qualifikation bzw.
IT-Kenntnisse.
Gerne auch IT-Quereinsteiger mit IT-Kenntnissen!
• Gute Kenntnisse im Bereich Microsoft Windows und MS Office
• Erfahrung im Call Center Umfeld, in einem First Level Support bzw.
Kundensupport, User Helpdesk oder Servicedesk bzw.
als IT-Servicemitarbeiter (m/w/d) oder IT-Kundenbetreuer (m/w/d) etc.
• Gute Deutschkenntnisse und ausbaufähige Kenntnisse in Englisch
• Bereitschaft zur Schichtarbeit - 2 Schicht System
Dein Vorteil
• Zukunftssicherer Arbeitsplatz in der IT Brache
• Umfassende bezahlte Einarbeitungsphase
• Erfahrungen sammeln und Erhöhung des eigenen „Marktwerts
Leistungen:
• tarifgebundener Vertrag (iGZ/DGB)
• festes Monatsgehalt inklusive übertarifliche Bezahlung
• Urlaubs- und Weihnachtsgeld nach iGZ
• persönliche Betreuung
• Option auf Übernahme
• Der Einstieg erfolgt über Arbeitnehmerüberlassung
Wir freuen uns auf Ihre Bewerbung!
Bitte senden Sie uns Ihren Lebenslauf - reicht aus - über das Jobportal
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Unlock Your IT Call Potential: Insight & Career Growth Guide
Real-time IT Call Jobs Trends in Nuremberg, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Call in Nuremberg, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 25794 jobs in Germany and 308 jobs in Nuremberg. This comprehensive analysis highlights market share and opportunities for professionals in IT Call roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ShaarConsulting is currently hiring and seeking a IT Call Center Agent (m/w/d) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Call Center Agent (m/w/d) Jobs Nuremberg.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ShaarConsulting adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Call Center Agent (m/w/d) Jobs Germany varies, but the pay scale is rated "Standard" in Nuremberg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Call Center Agent (m/w/d) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Call Center Agent (m/w/d), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Call Center Agent (m/w/d) interview at ShaarConsulting, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ShaarConsulting's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for IT Call Center Agent (m/w/d) is easy with Germany Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!