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Head of Department (m/w/d) Job Opening In Karlsruhe – Now Hiring innovation in traffic systems SE


Job description

Head of Department (m/w/d)

  • INIT - Karlsruhe
  • Dein erster Einblick:

    Über uns:Shaping the Future of Mobility – together! Gemeinsam leisten wir einen wichtigen Beitrag für die Zukunft der Mobilität und gestalten den Öffentlichen Personennahverkehr von Morgen.

    Klingt interessant?

    Erfahre mehr auf unserer Homepage - www.initse.com
    Deine Benefits bei uns sind u.a.:
  • Flexible Arbeitszeiten und Option „Mobile Office“

  • 30 Tage Urlaub und die Möglichkeit auf 5 zusätzliche Tage „Flexi-Urlaub

  • Gaming Zone, Massagesessel und Creative Area 

  • Finanzielle Zusatzleistungen für u.

    a.

    Fahrtkosten und Kinderbetreuung 

  • Aktuelles Smartphone (Android/iOS) zur beruflichen & privaten Nutzung

  • Das erwartet Dich bei uns:



  • Als Abteilungsleiter*in übernimmst Du die disziplinarische Verantwortung und fachliche Steuerung der Abteilung Support & Operations, bestehend aus den Teams #SOS, #SOT, #SOO und #SOLM


  • Verantwortung für den weiteren Aufbau der Abteilung insbesondere für die Gestaltung des Kundensupports, der Kundenschulungen und den Betrieb unserer Kunden-Systeme


  • Koordination der Zusammenarbeit zwischen der Entwicklung, unseren Kunden und weiteren Abteilungen


  • In Zusammenarbeit mit den S&O Teams der Schwestergesellschaften entwickelst und betreibst Du eine globale Support&Operations-Dienstleistung


  • Du fungierst als Eskalationsebene für komplexe Themenstellungen und zur Entscheidung weiterer Vorgehensweisen


  • Die Personalverantwortung, inklusive der zielorientierten Führung und Entwicklung der Mitarbeiter*innen liegt in deiner Hand

  • Das bringst Du mit:



  • Du hast ein erfolgreich abgeschlossenes technisches Studium (Informatik, Wirtschaftsingenieurwesen, Wirtschaftsinformatik oder eine vergleichbare Fachrichtung)


  • Du verfügst über mehrjährige Führungserfahrung im Bereich IT – Support, dein Auftreten ist sicher und zeugt von Durchsetzungsvermögen


  • Du bist organisiert, koordinierst geschickt und kommunizierst auf eine überzeugende Art und Weise mit einer service- und dienstleistungsorientierten Mentalität


  • Außerdem hast Du einen ausgeprägten Willen zur Gestaltung und ständigen Verbesserung


  • Du bist zu Dienstreisen im In- und Ausland bereit


  • Du beherrschst Deutsch und Englisch sehr gut, weitere Sprachen sind von Vorteil
  • Anmerkung zu Deiner Bewerbung:
    Im Rahmen Deiner Bewerbung freuen wir uns über ein Motivationsschreiben, das Deine Zielverfolgung für die Position beinhaltet sowie einen aktuellen Lebenslauf.
    Wir freuen uns auf Deine Bewerbung!

    Über uns:

    Karlsruhe, INIT GmbH

    Shaping the Future of Mobility – together! Gemeinsam leisten wir einen wichtigen Beitrag für die Zukunft der Mobilität und gestalten den Öffentlichen Personennahverkehr von morgen.
    Erfahre mehr auf unserer Homepage - www.initse.com 

    Du hast noch Fragen?

    Wir helfen Dir gerne weiter und sind über jobs@initse.com oder 0721/6100-0 erreichbar!
  • Sophia Coveli
  • Recruiter
  • Required Skill Profession

    Top Executives


    • Job Details

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