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Group Product Manager - (Logistics - Service AI, OneView Domain) Job Opening In Berlin – Now Hiring Delivery Hero


Job description

Job Description

We are on the lookout for a Group Product Manager to lead the OneView domain in our Service Logistics product line.

This role will lead the team responsible for delivery of AI Agents into our service experience and will oversee the evolution of tools used by our human Agent workforce to create amazing service experiences for our customers, riders & vendors globally.

In this role, you will lead the domain’s Product Managers, ensuring we continue to develop a world-class team and leveraging your experience utilizing AI in product development to challenge the evolution of our products.

You will work collaboratively with engineering, data science, analytics, design/UX research and product ops to create a high-performance team culture within the team and deliver value quickly.

If you are a creative problem solver who is hungry for a new adventure, then an international workplace is waiting for you in the heart of Berlin!

  • Lead a range of end-user and Agent-facing tools that supports millions of customer, rider & vendor issues every month.

  • Responsible growth & development of 3 - 4 product managers, shaping their product-mindset and supporting their ongoing career growth.

  • Set a multi-year vision for your products and foster a culture that delivers value against that vision every quarter.

  • Ensure strong collaboration and communication across the company; build consensus on the product roadmap and demonstrate impact.

  • Manage expectations of stakeholders from 40+ countries, ensuring strong collaboration by building consensus on the product roadmap.

  • Qualifications

  • 8+ years of experience in experience in product management and 4+ years of experience as a people manager

  • Track record of successfully launching and constantly improving B2B(2C) products

  • Data-driven and impact-oriented; very comfortable with metrics & KPIs

  • Ability to balance user needs with business priorities and provide a rationale behind your decisions

  • Exceptional interpersonal skills; strong written and verbal communication skills

  • Fluent in English

  • Nice-to-haves

  • Experience building AI-powered products for end-user experiences 

  • Experience in managing a diverse set of stakeholders from around the world

  • Experience in working with Customer Service products

  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    Unlock Your Group Product Potential: Insight & Career Growth Guide


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    Are You Looking for Group Product Manager (Logistics Service AI, OneView Domain) Job?

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