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      Urgent! Global VP of HR Operations and Shared Services Job Opening In Berlin – Now Hiring Delivery Hero
The Global VP of HR Shared Services is responsible for leading and overseeing the HR shared services function across multiple regions.
A strategic enterprise leader responsible for designing, scaling, and optimizing how HR delivers high-impact, data-driven, and technology-enabled solutions to the business.
This role oversees key operational functions— HR Operations (Shared Services), Payroll , Global Mobility.
—and ensures the HR function operates with agility, consistency, and strategic alignment to enterprise goals.
Part of the Global People Leadership Team , the Vice President of HR Operations serves as both a thought partner and operational architect—elevating the employee experience, modernizing service delivery, and embedding continuous improvement across all HR systems and processes for all DH Group brands.
The successful candidate will bring a strong combination of business acumen, systems thinking, and people leadership.
They will have a high level of influence and driving change, hands on, and comfortable with diving deep.
Driven by outcomes, and capable of influencing strategy while delivering operational excellence at scale.
Our operating model is highly distributed, enabling Brands to develop unique Employee Value Propositions relevant to their market.
The operational part of HR Services is transforming into a Global Service model; you will partner with senior leaders globally, the People & Culture teams in Brands and other key stakeholders to develop strategies, roadmaps, business cases and plans to modernize the HR operations function through Shared Services solutions.
You will turn those strategies and roadmaps into actionable plans and lead the organization through the implementation of and stabilization of future-state operations.
As we transition to steady-state operations you will work closely with the Human Resources/People & Culture Leadership Team and our International Markets organization to guarantee adherence to global standards, oversee Key Performance Indicators (KPIs), and ensure continuous improvement.
Expected Deliverables:
60 Days:
Develop relationships with key stakeholders, including business leaders, CHROs, HR Operations Leads and other partners in GLC, Finance, IT and International Markets
Understand DH People and Culture broader strategic objectives (Strategy '28) and how HR Shared Services plays a direct role in helping the organization achieve its objectives
Take initial footprint for HR Shared Services and augment into a proposal and business case for an HR Shared Services roadmap over the next two years
Gain full understanding of the people data requirements from the Business
180 Days:
Complete a first phase of implementation of HR Shared Services in alignment with approved roadmaps and business case
Participate in and provide recommendations to the HR Technology roadmap to support automation, improved employee experience and realization of efficiencies in HR Operations
Develop and implement service-level agreements for all defined and implemented HR Shared Services
Adjust and finalize multi-year roadmaps for additional opportunities in HR through Shared Services solutions
Data accuracy (People Analytics) at 97%
Ongoing:
Ensure consistent, high-quality service delivery aligned with Service Level Agreements, internal requirements and internal controls.
Operate under the strategic objective of: ‘Remove manual work and duplications from HR Operations’.
Maintain and strengthen relationships with a diverse set of stakeholders, including business leaders, senior HR leaders and other partners in GLC, Finance and IT.
Foster a business partnering and customer-focused service delivery approach.
Seek and capitalize on opportunities for continuous improvement through process optimization.
Ensure processes capture data to provide insights to support continuous improvement.
Utilize workforce and operational data to achieve continuous improvement.
Build and develop a strong, engaged Shared Services network and team.
Champion talent management, training, and succession planning.
Uphold a robust control environment.
Oversee compliance with the internal control standards and data privacy laws and regulations.
Partner with Internal Audit and manage audit follow-ups.
Develop a business continuity plan and ensure the plan is always up to date and executable when needed.
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Unlock Your Global VP Potential: Insight & Career Growth Guide
Real-time Global VP Jobs Trends in Berlin, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global VP in Berlin, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2066 jobs in Germany and 185 jobs in Berlin. This comprehensive analysis highlights market share and opportunities for professionals in Global VP roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Delivery Hero is currently hiring and seeking a Global VP of HR Operations and Shared Services to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Delivery Hero adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global VP of HR Operations and Shared Services Jobs Germany varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global VP of HR Operations and Shared Services typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Global VP of HR Operations and Shared Services interview at Delivery Hero, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Delivery Hero's products or services and be prepared to discuss how you can contribute to their success.
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