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Front Desk Supervisor (m/f/d) Job Opening In Wolfsburg – Now Hiring Marriott


Job description

**Additional Information**
**Job Number** 25169770
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Wolfsburg, Parkstrasse 1, Wolfsburg, Lower Saxony, Germany, 38440VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Wolfsburg%2C%20Parkstrasse%201%2C%20Wolfsburg%2C%20Lower%20Saxony%2C%20Germany%2C%2038440)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

Ihr The Ritz-Carlton, Wolfsburg Karriereauto ist startklar.

Steigen Sie ein und geben Sie richtig Gas.

Bei uns gibt es keine Geschwindigkeitsbegrenzung.

Wir sind Ihr Highway to Success.

Genießen Sie während der ersten Orientierungstage die Aussicht und lassen Sie erst einmal uns das Steuer übernehmen.

Danach wechseln Sie zum Begleiteten Fahren - während Ihrer intensiven Einarbeitung stehen wir Ihnen zur Seite und unterstützen Sie auf den ersten Strecken.

Sobald Sie uns das Zeichen geben, dass Sie sich sicher fühlen, überlassen wir Ihnen die Fahrt.

Dann stehen Ihnen alle Routen offen - Sie entscheiden über Geschwindigkeit und Ziel.

**UNSERE FAHRASSISTENTEN SIND:**

+ werteorientierte Unternehmenskultur
+ Verpflegung in unserem Mitarbeiterrestaurant mit Außenterrasse
+ Reinigung der zur Verfügung gestellten Uniform
+ Vergünstigungen bei Hotelübernachtungen (Mitarbeiterrate, Family & Friends-Raten), F&B, Retail, etc.

innerhalb Marriott International
+ mitarbeiterfreundliche Dienstplangestaltung, angemessenes Gehalt + Sonderzahlungen
+ Das gesetzliche Brutto-Mindestentgelt (auf Basis Vollzeitbeschäftigung) für die Position basiert auf dem Tarifvertrag für Angestellte in der Hotellerie und wird mit bis zu 2800€ entlohnt.

**IHRE ERSTE ROUTE:**

+ Sicherstellung der Marken- und Service-Standards von The Ritz-Carlton in allen Bereichen des Front Office
+ Führung, Motivation und Einsatzplanung des Front Desk-Teams (Check-In/Check-Out, Gästebetreuung)
+ Gewährleistung eines professionellen, herzlichen und personalisierten Gästeerlebnisses – von der Anreise bis zur Abreise
+ Ansprechpartner/in für Gäste bei allen Wünschen, Beschwerden oder besonderen Anliegen
+ Enge Zusammenarbeit mit anderen Abteilungen wie Housekeeping, Reservierung, Service & Sales
+ Durchführung von Schulungen und Einarbeitung neuer Teammitglieder
+ Mitverantwortung für Reporting, Kennzahlen des Empfangsbereichs sowie ggf.

Sonderaufgaben im Rahmen des Front Office

**IHR KOFFERRAUM IST GEFÜLLT MIT:**

+ Abgeschlossene Ausbildung in der Hotellerie oder vergleichbare Qualifikation
+ Hervorragende Deutsch- und gute Englischkenntnisse in Wort und Schrift; weitere Fremdsprachen sind ein Plus
+ Leidenschaft für exzellenten Service, ein Auge fürs Detail und das Bewusstsein, dass Perfektion in den kleinen Dingen liegt
+ Ausgeprägte Gastgeber- und Serviceorientierung, hohe Einsatzbereitschaft und Flexibilität (Schicht-, Wochenend- und Feiertagsdienst)
+ Team- und führungsstarke Persönlichkeit mit Organisationstalent, strukturierter Arbeitsweise und hoher Problemlösungskompetenz
+ Gepflegtes Auftreten, Kommunikationsstärke und ein sicheres, verbindliches Verhalten im Kontakt mit Gästen und Kollegen

Marriott tritt als Arbeitgeber für Chancengleichheit ein.

Wir engagieren uns für die Einstellung einer vielfältigen Belegschaft und eine nachhaltige, inklusive Kultur, in der die Mitarbeiter an erster Stelle stehen.

Wir verpflichten uns, Personen mit einem Schutzstatus, zum Beispiel Behinderung und Veteranenstatus, oder einem anderen gesetzlich geschützten Status nicht zu diskriminieren.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.

The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.

It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Front Desk Potential: Insight & Career Growth Guide


Real-time Front Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Desk in Wolfsburg, Germany, highlighting market share and opportunities for professionals in Front Desk roles.

1118 Jobs in Germany
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6 Jobs in Wolfsburg
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Are You Looking for Front Desk Supervisor (m/f/d) Job?

Great news! is currently hiring and seeking a Front Desk Supervisor (m/f/d) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Wolfsburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Marriott interview tips for Front Desk Supervisor (m/f/d)

Here are some tips to help you prepare for and ace your Front Desk Supervisor (m/f/d) job interview:

Before the Interview:

Research: Learn about the Marriott's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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