Urgent! Customer Support Consultant Job Opening In Fürth – Now Hiring RLDatix
Customer Support Consultant | Client Support | Möhnesee, Frankfurt or Fürth, Germany | Hybrid
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere.
Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care.
Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We’re searching for a Germany-based Support Consultant to join our German Support team, so that we can enhance healthcare safety and quality for our customers.
The Support Consultant will provide essential support for RLDatix software products to ensure our customers can use our products efficiently and effectively.
Act as the first line of support for customer inquiries through calls, emails, and the customer portal to ensure timely and effective assistance.
Analyze and resolve IT issues within hardware/software in 1st and 2nd Level Support in order to minimize downtime and maintain user productivity.
Offer continuous support and expert advice to customers on our application suite to facilitate product usage and enhancements.
Provide administrative support for server setups and networking to improve software functionality and reliability.
Document and manage support processes through our service tools to uphold high service standards.
A degree in IT, Computer Science, Business Informatics, or a related field, or equivalent IT training.
Proven success in configuring LINUX and Windows servers, along with networking skills (LAN, WLAN, VPN).
In-depth knowledge on how to provide excellent customer service and technical support.
Ability to communicate effectively with a C2 German level and good written and spoken English skills.
Sincere interest in making a difference in the healthcare sector.
A knack for working independently and taking initiative within a team-oriented environment.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.
Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process.
If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to .
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained.
Market and organizational factors are also taken into consideration.
Who We Are Looking For:
We're seeking candidates who are not only technically proficient but also deeply committed to making a difference in healthcare through excellent customer service.
Ideal candidates should have:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Fürth, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Fürth, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10782 jobs in Germany and 2 jobs in Fürth. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RLDatix is currently hiring and seeking a Customer Support Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Consultant Jobs Fürth.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RLDatix adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Consultant Jobs Germany varies, but the pay scale is rated "Standard" in Fürth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Consultant typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Consultant interview at RLDatix, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RLDatix's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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