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Conversational AI Solution Specialist Job Opening In Munich – Now Hiring AP Solutions GmbH Branch in Czech Republ


Job description

Conversational AI Solution Specialist

The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU.

Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.

What you do

  • Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
  • Conduct initial analysis for potential solution improvements.
  • Secure stakeholder buy-in through collection of necessary approvals.
  • Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
  • Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
  • Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
  • Perform CAI solution staging and deployment following best practices and quality standards.
  • Prepare and conduct functional testing and UAT and generate insightful results.
  • Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
  • Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
  • Adhere to globally defined technical standards and best practices.
  • Execute local access management and support infrastructure upgrades & testing.
  • Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
  • Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
  • Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
  • Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.


What you bring

  • Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
  • Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
  • Good understanding of business environment and business processes.
  • High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements .
  • Knowledge in programing languages like JavaScript or Python beneficial.
  • Experience in working in multicultural and diverse teams.
  • Proven experience and knowledge of IT organizations and teams.
  • Good coordination & communication skills
  • Proficient in English, with strong verbal and written communication skills.
  • Experience in agile methodologies and usage of state-of-the-art project management tools.


What we offer

Our employees play an integral part in our success as a business.

We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs.

All that in a global environment where international mobility and career progression are encouraged.

Caring for your health and wellbeing is key priority for us.

This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

80177 | IT & Tech Engineering | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world.

Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.


We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us.

Let's care for tomorrow.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Conversational AI Potential: Insight & Career Growth Guide


Real-time Conversational AI Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Conversational AI in Munich, Germany, highlighting market share and opportunities for professionals in Conversational AI roles.

2743 Jobs in Germany
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257 Jobs in Munich
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Are You Looking for Conversational AI Solution Specialist Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AP Solutions GmbH Branch in Czech Republ adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

What Is the Average Salary Range for Conversational AI Solution Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Munich. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Conversational AI Solution Specialist?

Key qualifications for Conversational AI Solution Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Conversational AI Solution Specialist Job Success

AP Solutions GmbH Branch in Czech Republ interview tips for Conversational AI Solution Specialist

Here are some tips to help you prepare for and ace your Conversational AI Solution Specialist job interview:

Before the Interview:

Research: Learn about the AP Solutions GmbH Branch in Czech Republ's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Conversational AI Solution Specialist interview at AP Solutions GmbH Branch in Czech Republ, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AP Solutions GmbH Branch in Czech Republ's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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