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Consultant (w/m/d) - User Experience Design Job Opening In Karlsruhe – Now Hiring IONOS SE


Job description

Consultant (w/m/d) - User Experience Design

bei unserer Tochtergesellschaft IONOS SE in Karlsruhe
Vollzeit | Unbefristet
Kennziffer: I-971

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    Über uns

    IONOS ist der führende europäische Digitalisierungs-Partner für kleine und mittlere Unternehmen (KMU).

    IONOS hat mehr als sechs Millionen Kundinnen und Kunden und ist mit einer weltweit verfügbaren Plattform in 18 Märkten in Europa und Nordamerika aktiv.

    Mit seinen Web Presence & Productivity-Angeboten agiert das Unternehmen als “One-Stop-Shop für alle Digitalisierungs-Bedürfnisse - von Domains und Webhosting über klassische Website-Builder und Do-It-Yourself-Lösungen, von E-Commerce bis zu Online-Marketing-Tools.

    Darüber hinaus bietet IONOS Cloud-Lösungen für Firmen, die im Zuge der Weiterentwicklung ihres Geschäfts in die Cloud wechseln möchten.

    Du gestaltest aktiv die digitale Customer Journey unserer IONOS Website mit – von der ersten Idee bis zur Live-Schaltung.

    Dabei denkst du nicht nur visuell, sondern auch analytisch: Deine Konzepte basieren auf Daten, Nutzerbedürfnissen und klaren Conversion-Zielen.

    In unserem agilen, interdisziplinären Website Agency Team arbeitest du eng mit Product Ownern, Development und Data zusammen – mit einem klaren Fokus: Conversion, Usability und Kundenerlebnis messbar verbessern.


    Aufgabenbereich

  • Übernahme der End-to-End-Verantwortung für einen Produktbereich unserer Websites und Online-Shops und/oder für eine Marke der IONOS Gruppe, zusammen mit funktionsübergreifenden Experten.

  • Enge Zusammenarbeit crossfunktionalen Teams und Abstimmung mit allen relevanten Schnittstellen (Entwicklung, Technik, Agenturen, Produktmanagement, Product Marketing, Vertrieb, Customer Service u.a.).


  • Gestaltung und Optimierung UX-Konzepte, Flows und Wireframes für unsere internationalen Website-Bereiche.

  • Du bringst Nutzerperspektive, Usability und Conversion-Ziele in Einklang.

  • Du nutzt Analytics-Daten, Heatmaps & Nutzerfeedback, um Schwachstellen zu identifizieren und Hypothesen abzuleiten.

  • Konzipierung und Begleitung von A/B-Tests und CRO-Maßnahmen gemeinsam mit unserem PO- und Data-Team.

  • Unterstützung bei der Entwicklung unseres gruppenweiten Design-Systems.

  • Du denkst mit, bringst neue Ideen ein und testest auch mal Moonshots.
  • Qualifikationen

  • Mehrjährige Erfahrung im Bereich UX Design – idealerweise im eCommerce- oder Plattform-Umfeld

  • Gutes Gespür für Conversion-Optimierung und Customer Journeys

  • Erfahrung im Bereich Web Analytics (z.

    B.

    Adobe Analytics, GA4) und idealerweise Testing-Tools (z.

    B.

    Adobe Target, Optimizely)

  • Routine im Umgang mit Tools wie Figma, Miro, Mouseflow oder User Testing

  • Selbstständige, strukturierte Arbeitsweise und hohe Ergebnisorientierung

  • Spaß an cross-funktionaler Zusammenarbeit und ein offenes Mindset

  • Sie kommunizieren verhandlungssicher in Englisch und Deutsch (mindestens B2 CEFR Standard).

  • Erfahrung als Teamleiter in der Führung von Teams - disziplinarisch oder informell.

  • Du verstehst es, komplexe Nutzer- und Business-Anforderungen von verschiedenen

  • Stakeholdern im Unternehmen in nahtlose Workflows und Konzeptideen zu übersetzen.
  • Benefits

  • Hybrides Arbeitsmodell.

  • Flexible Arbeitszeiten durch Vertrauensarbeitszeit.

  • An einigen Standorten eine bezuschusste Kantine und verschiedene kostenfreie Getränke.

  • Moderne Büroflächen mit sehr guter Verkehrsanbindung.

  • Diverse Mitarbeiterrabatte für Aktivitäten und Produkte.

  • Mitarbeiterevents wie Sommer- und Winterfeiern, sowie Workshops.

  • Zahlreiche Weiterbildungs- und Entwicklungsmöglichkeiten.

  • Verschiedene Gesundheitsangebote, wie Sport- und Gesundheitskurse.
  • Required Skill Profession

    Computer Occupations


    • Job Details

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