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Application Support Specialist (m/f/d) Job Opening In Berlin – Now Hiring Solactive AG


Job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.

From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates.

Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

Do you like the satisfying feeling of solving a complex problem?

Are you looking for the thrill of working under pressure?

Do you want to have a concrete positive impact in one of the cutting-edge applications in the modern FinTech sphere?

Then this job is made for you!

Your Tasks

  • Maintain our proprietary, high-performance index platform
  • Be the first contact person for our business users in Hong Kong, Frankfurt, and Toronto in questions related to data quality, as well as the underlying applications
  • Cooperate closely with our clients, business teams and IT teams
  • Analyze and solve customers (internal client) problems or proposing solutions to the responsible department
  • Gather and analyze data to evaluate business transactions and processes
  • Support and conduct tests of platform changes
  • Monitor running services and analyzing logs for our different servers
  • Continuously identify and implement optimization opportunities within our processes

Your Profile

  • 3+ years of working experience in technical/application support with a general knowledge of costumers service practices and procedures
  • Provide daily support of the production environment and take ownership in managing and resolving issues and problems encountered in a timely manner to ensure minimum disruption to clients
  • Understanding and experience with API requests responses and Relational Databases, especially SQL
  • Good knowledge of Linux
  • Interest in financial market data
  • Ability to work independently and handle stressful situations 
  • Highly structured, motivated team player with intercultural competence and excellent communication skills in English (verbal and written)
  • Monitoring and Job Scheduling experience
  • Ability to fully document solutions or procedures
  • Proactive, adaptive, independent, and self-managing with proven capability to lead a project initiative
  • Good knowledge of ITIL concepts such as Incident Management, Change Management, Release Management, Service Now

Our Offer

  • Global Team: Join our motivated international team at Solactive
  • FinTech Excellence: Experience FinTech excellence at Solactive
  • Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture
  • Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside of the company.
  • Vacation: Enjoy 30 annual vacation days, plus extra time off for Christmas Eve and New Year
  • Competitive Compensation: Receive a competitive compensation package
  • Special Benefits: Job ticket, access to Corporate Benefits, modern office space with ergonomic set-up, employee lounge, and free beverages and fruits
  • Community & Networking: Engage in our various networking events
  • Professional Development: Grow both personally and professionally through our diverse training offers
  • Flexibility: Embrace a flexible work culture with the freedom to choose your work hours, including a hybrid work model, all within a diverse and dynamic environment.

Your Application

Interested?

Don’t miss your chance and directly apply online by clicking the “Apply now” button on our website and filling in the application form.

Please make sure to also upload your CV, a cover letter is not compulsory.

Your contact person is Roopali Sahoo ().

We are looking forward to hearing from you!  

For further information, please visit: 

About us

Solactive AG is a FinTech company operating globally and growing at a fast pace, headquartered in Frankfurt.

Since 2007, we develop tailor-made and multi-asset class index solutions for ETFs and other index-linked investment products for the leading global investment banks and asset managers as our clients.

Flexibility, efficiency and providing the highest quality are at the heart and soul of our business philosophy.

We are now hiring!

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Berlin, Germany, highlighting market share and opportunities for professionals in Application Support roles.

8561 Jobs in Germany
8561
633 Jobs in Berlin
633
Download Application Support Jobs Trends in Berlin and Germany

Are You Looking for Application Support Specialist (m/f/d) Job?

Great news! is currently hiring and seeking a Application Support Specialist (m/f/d) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Solactive AG adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Germany laws and regulations

What Is the Average Salary Range for Application Support Specialist (m/f/d) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Specialist (m/f/d)?

Key qualifications for Application Support Specialist (m/f/d) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Specialist (m/f/d) Job Success

Solactive AG interview tips for Application Support Specialist (m/f/d)

Here are some tips to help you prepare for and ace your Application Support Specialist (m/f/d) job interview:

Before the Interview:

Research: Learn about the Solactive AG's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Specialist (m/f/d) interview at Solactive AG, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Solactive AG's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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