Urgent! Application Support Consultant Job Opening In Brunswick – Now Hiring SOFICO
What the job is about
Are you looking for a client-facing job with many variations regarding tasks and responsibilities?
Then this role of Support Consultant could be the right fit for you.
‘Miles’ is an ERP software for automotive finance, leasing, fleet, and mobility management.
It’s an end-to-end solution encompassing front-, mid-and back-office functions that can be extensively customized to the customers’ needs through configuration.
You will be part of a multidisciplinary unit that is responsible for delivering solutions to the customers.
Part of this unit is dedicated towards new implementations of ‘Miles’ and guides the customer until the go-live and hyper-care period.
It is then that the support team , which you’ll be a part of, takes over.
As a Support Consultant, you’ll have two roles .
In your Support role :
You will be the contact point for customers regarding questions and defects.
You will ensure a qualified understanding of the issue, make the full analysis, and assist in the implementation of the solution.
You will be responsible for monitoring the progress, planning, and informing the customer about the status of the ticket.
The Business Consultant role focuses on the change requests.
This means that:
You’ll do the requirements gathering, the functional analysis, and the proposal of the solution to the customer.
You’ll be responsible for guiding the full process.
Before the hand-over, you will test the final solution.
During the daily Scrum meetings , priorities will be set regarding defects and issues.
For the rest, you can add your own accents in your daily tasks and schedule.
Your skills and interests
Because of the dual role, it is important that you work organized and manage your time well.
Besides that, you also need to be able to handle changing priorities and stressful situations.
You’ll be solving problems daily for which you’ll need a strong analytical mind.
Teamwork is important, not just within the support team but with the Developers, Business Consultant,s and Project Managers.
You also have the confidence and determination to handle tickets and change requests by yourself when needed.
What else is expected:
Business fluent German (min.
C1) is required for this specific role.
Several years of experience in a customer-facing or customer service role.
Several years of experience with requirements gathering, business analysis, and configuration of a solution.
Fluent in English, as we are an international company.
What we offer
We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years.
Growth is our middle name, while we strongly adhere to our horizontal and open company culture .
You're in the drivers' seat of your own career, that's our motto.
Your personal development is therefore paramount.
During an extensive onboarding program of six months we make you, with the support of your job coach , familiar with our product and the organization.
Even after this period, you will continue to get opportunities to learn and develop yourself further.
You’re never alone .
At Sofico you will also work in a modern state-of-the-art office that is easily accessible .
In return for your efforts, we offer an extensive salary package and bonus system.
The flexible office hours and opportunities to work from home provide the necessary flexibility within the company.
At Sofico we are strong believers in the power of a good cup of coffee.
Water or soft drinks are of course also on the menu.
We love our team events .
Think afterwork drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.
We at Sofico embrace diversity and are committed to creating an inclusive environment for all employees, regardless of age, ethnicity, nationality, culture, religion, gender identity, sexual orientation, etc.
Our selection process is based solely on your skills, experience and personality.
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Brunswick, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Brunswick, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8561 jobs in Germany and 25 jobs in Brunswick. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SOFICO is currently hiring and seeking a Application Support Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Consultant Jobs Brunswick.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SOFICO adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Consultant Jobs Germany varies, but the pay scale is rated "Standard" in Brunswick. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Consultant typically include Financial Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Consultant interview at SOFICO, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SOFICO's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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