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Accountmanager im ERP Customer Success Management (m/w/d) Job Opening In Berlin – Now Hiring FIS Informationssysteme und Consulting GmbH


Job description

Du unterstützt internationale Kunden dabei, ihr volles Potenzial auszuschöpfen – durch die strategische Positionierung von SAP- und FIS-Cloud-Lösungen.

Ziel ist es, individuelle geschäftliche Herausforderungen zu adressieren und eine belastbare Grundlage für langfristigen Unternehmenserfolg zu schaffen.

Was machst du konkret bei uns?

  • Verantwortung: Vollständige Verantwortung für den Erhalt und die Erweiterung der eingesetzten SAP- und FIS-Lösungen im übertragenen Kundenportfolio

  • Beziehungsaufbau: Aufbau und Pflege langfristiger, vertrauensvoller Kundenbeziehungen auf verschiedenen Entscheidungsebenen

  • Kundenverständnis: Umfassendes Verständnis der IT-Landschaft gewinnen, strategische Ziele verstehen und Marktsituation der Kunden berücksichtigen

  • Potenzialanalyse: Durchführung von White-Space-Analysen zur Identifikation von Up- und Cross-Selling-Möglichkeiten

  • Lösungspositionierung: Effektiver Einsatz des SAP- und FIS-Lösungsportfolios, inklusive branchenspezifischer und LoB-Lösungen, zur passgenauen Kundenansprache

  • Social Selling: Strategischer Einsatz und gezielte Nutzung digitaler Kanäle zur Unterstützung der Vertriebs- und Kundenbindungsstrategie

  • Marktbeobachtung: Systematische Analyse von Markttrends, Wettbewerbern und Branchendynamiken zur Identifikation neuer Geschäftschancen

  • Pipeline-Management: Sicherstellung einer strukturierten, gesunden Vertriebspipeline mit stetiger Fortschrittskontrolle
  • Womit bist du genau richtig bei uns?

  • Bildung: Abgeschlossene kaufmännische oder IT-nahe Ausbildung oder Studium

  • Erfahrung: Erfahrung im Vertrieb von Lösungen im ERP-Bereich

  • Verhandlungskompetenz: Ausgeprägte Fähigkeiten in Vertragsverhandlungen, insbesondere bei Vertragsverlängerungen, -erweiterungen und Subskriptionsmodellen

  • Präsentationsfähigkeiten: Ausgeprägte Kommunikations- und Präsentationsfähigkeiten auf Entscheiderebene

  • Sprachen: Verhandlungssichere Deutsch- und Business-Englischkenntnisse; weitere Sprachen sind von Vorteil

  • Reisebereitschaft: Leidenschaft für den direkten Austausch und Vor-Ort-Kundenkontakt
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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