Job Overview
Category
Computer Occupations
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Job Description
Your tasks
Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environmentAssist in managing Windows servers (installation, configuration, maintenance)Perform routine system updates, patches, and backupsMonitor system performance and troubleshoot hardware/software issuesSupport Active Directory, DNS, DHCP, and Group PolicyEdit document procedures and configurationsYour profile
Basic knowledge of Windows Server environments (2016/2019/2022)Experience in supporting end users on Windows operating systems (Windows 10/11), including troubleshooting software, hardware, and connectivity issuesFamiliarity with Active Directory and basic network protocols as well as Entra IDSome experience with virtualization (e.g., Proxmox, VMware) is a plus (optional)Strong problem-solving and communication skillsFluent German and English skills in spoken and written formWe offer
An open and friendly global corporate culture shaped by a constructive and cooperative environment Many learning opportunities to deepen your skills and support your professional growth Flexible working hours and the possibility of hybrid work Challenging tasks and close collaboration with a competent team A dynamic company where teamwork and relationship management are valued Utimaco is growing and lives diversity! Our global team includes colleagues from 42 nationalities and 45 different spoken languages
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Utimaco is actively hiring for this 1st Level Support Engineer position
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